Smart robot to distribute Zamzam water at two Holy Mosques

Smart robot to distribute Zamzam water at two Holy Mosques

On November 21, the Kingdom launched Artificial Intelligence (AI) robot guides at the Grand Mosque in the holy city of Makkah

In an attempt to assist pilgrims and limit human contact to prevent the spread of the novel COVID-19, the Kingdom of Saudi Arabia launched smart robots that will now distribute the holy Zamzam water in the Grand Mosque in Makkah Al-Mukarramah and Prophet’s Mosque in Madinah Al-Munawarrah.

The decision was taken based on the recommendations of the government of Saudi Arabia to bring back the obligation to wear masks and impose physical distancing in all open and closed spaces.

In this regard, the undersecretary of the Zamzam water department for field affairs at the Grand Mosque, Badr Al-Laqmani, stated that the smart robot technology is based on distributing Zamzam water bottles without human intervention.

The smart robots have an automatic control system that can operate for five to eight hours without human help.

A robot distributes 30 packages in one round, which takes 10 minutes, with 20 second long pauses for people to take a bottle of Zamzam water. It does not collide with people or hinder movement, and it has several certificates, including the patent, the European CS certificate.

The highest standards are applied in achieving health quality in terms of taking daily samples and examining them in the administration’s laboratories. All packages are thoroughly checked before they enter the Grand Mosque to ensure that they are free from any impurities or germs.

On November 21, the Kingdom launched Artificial Intelligence (AI) robot guides at the Grand Mosque in the holy city of Makkah, which help answer questions of visitors and offer guidance on obligatory rituals.

Saudi Arabia on Wednesday recorded its highest-ever number of new daily COVID-19 cases, with 5,362 new infections and two virus-related deaths, according to the Ministry of Health.

Smart robot to distribute Zamzam water at two Holy Mosques
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Saudi Arabia Health Ministry spokesperson Dr. Mohammed Al Abdel Ali has said that “return to square one is most unlikely”, citing herd immunity after the kingdom has pursued vigorous mass vaccinations against COVID-19, since December 2020.

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